Working with arts organizations, I take stock of what's actually happening, figure out what genuinely needs improving and build a plan to make it better while preserving fun: the Mary Poppins of Process, without the songs and magic.

Are you getting ready to implement software that wasn't your choice? Does the software in the demo seem very different from the software you're implementing?

What organizations actually need is sunshine. It's for everybody. Clarity about where the roadblocks are, how to clear them, and what resources you're already sitting on.

Broadway's struggles offer a warning for the entire arts sector. When operational costs rise faster than revenue, efficiency becomes essential for survival. Organizations that streamline workflows, eliminate duplicate data entry and create reliable information systems will thrive. Those that don't will join the 90% of shows that lose money.

The shift from planning tyranny to collaborative success isn't just about better software - it's about creating systems that support the kind of transparent, mission-driven work that makes great art possible.

How bringing order to the chaos for the entire team can bring real impact.

Moving from endless spreadsheets to unified systems requires understanding current workflows and identifying where existing tools create bottlenecks or force workarounds. The transition isn't just about better software - it's about creating systems that support collaboration.

The goal isn't perfect process control. It's creating systems that scale with your mission rather than fighting against it. When the five stages work together seamlessly, planning transforms from crisis management into strategic advantage.